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Real Time Passenger Information 2014
From: 26 Nov, 2014 until: 26 Nov, 2014
Location: London, United Kingdom
Event Summary
Best Practice in RTPI Implementation and Delivery The only conference at which you can access stakeholders from all modes of urban transport and rail in one room, over the course of just a single day. Following another successful conference in 2013, Real-Time Passenger Information 2014 will once again bring together Local Authorities, Passenger Transport Executives, Transport Operators, RTPI consultants and systems suppliers to discuss and debate world class best practice in Real-Time Passenger Information strategy and implementation.
Location
Venue: 30 Euston Square, London NW1 2FB
Address: 30 Euston Square, London NW1 2FB
Full details
Following another successful conference in 2013, Real-Time Passenger Information 2014 will once again bring together Local Authorities, Passenger Transport Executives, Transport Operators, RTPI consultants and systems suppliers to discuss and debate world class best practice in Real-Time Passenger Information strategy and implementation.
Topics Include:
Integration of passenger information systems with social media platforms
Developments in smart phone applications
Overcoming internal process management siloes to ensure accurate passenger information processing
How to manage and communicate service disruptions
Achieving scalability of information architecture
Investing in passenger information technology
Upgrading WIFI capabilities
Developing and enhancing data sharing capabilities across multi-modal transport operators
Systems integration and automation
Improving on board connectivity
How to ensure accuracy of information delivery in real time
Spearheading customer service from the frontline and ensuring it is aligned with information delivery through other medium
Updates on new technologies – capitalising on customer feedback to evaluate what passengers actually want from technology and putting in place a strategy to deliver
Design preferences for real time information displays
Managing the operator-authority partnership – strategies to improve communication and ensure sustained dialogue
Developing a tailored strategy to serve rural communities versus urban conglomerates
Managing an RTPI strategy in an environment of cost cutting
Event contact: tdean@russellpublishing.com
URL: http://www.rtpiconference.com
